FAQ

Top FAQ

• What is Dingtone?
• How to send an SMS with Dingtone?
• I lost my device! How can I deactivate Dingtone on the lost device?
• Is Dingtone free?
• How to make free calls & send free texts?
• Is it free to make international calls?
• How can I get more free credits?
• Is a Dingtone phone number real?
• I forgot to check in. Will I lose my star?
• How to set up notification for incoming calls on android phone?
• Can I call friend who does not have Dingtone App?

About Dingtone

• How can I find out if my friends use Dingtone?
• Can I install Dingtone on multiple devices?
• I lost my phone and my phone number, can I retrieve my Dingtone account?
• I changed my phone number: can I continue using Dingtone?
• How do I register a Dingtone account?
• How can I invite my friends to Dingtone?
• What can I do with Dingtone?
• How can I get Dingtone?
• What mobile devices does Dingtone support?
• Do I need a data plan to use Dingtone?
• How much data does Dingtone typically use?
• Will Dingtone drain my battery quickly?
• How does Dingtone protect my privacy?

Dingtone Phone Call

• How do I join a Conference Call?
• How do I make a Conference Call?
• Is there a roaming charge?
• What is the difference between standard and premium call quality?
• How to make cheap calls in Haiti and Cuba?
• How do I switch to Standard/Premium Quality?
• How is a Dingtone phone call different from a regular phone call?
• Can I call friend who does not have Dingtone?
• Does Dingtone support group calling?
• Can I make calls without Internet connection?
• How can I get better call quailty?
• How do I make international and local calls?
• Can I make emergency call?
• Can I use my Dingtone if I travel abroad?
• Where can I check the calling rates for cheap international calls?

Call Settings

• How to set up Voicemail?
• How to set up Call Forwarding?
• How to set up Call Forwarding?
• How do I set up Caller ID?
• How do I block unknown phone calls and texts?
• How to set ringtones in Dingtone?
• How to set up notificatin for incoming calls on android phone?
• How to set up notificatin for incoming calls on iPhone?

Send Messages

• Can I send messages to friend who does not use Dingtone?
• Can I receive SMS from non-Dingtone users?
• What is the difference between Dingtone Group SMS and Broadcast SMS?
• What is the difference between Dingtone Group SMS and Broadcast SMS?
• Can I send SMS on iPads, iPods and tablets?
• Don’t want to receive SMS from someone? Block them!
• Can’t send an SMS? Please check the following points:
• Can Dingtone send very long SMS?
• How much does it cost to send and receive SMS?
• Is there a price plan?
• Can I send free SMS in America and Canada?
• How is a Dingtone message different from a SMS?

Dingtone Phone Number

• What is a Dingtone phone number?
• What can I do with a Dingtone phone number?
• Are Dingtone phone numbers free?
• Do I permanently own my Dingtone phone numbers?

Dingtone Credit

• What is Dingtone credit?
• What should I do if I didn't receive credits after completing offers?
• How can I get more credits?
• Can I earn credits by checking in?
• What should I do if I didn't get my rewards after inviting my friends?
• What payment type(s) do you accept?
• Which credit cards does Dingtone support?
• Are Dingtone credits refundable?
• Can I get a discount for purchasing credits?
• How do I purchase credits in Dingtone?
• How to gift credits to my friends?

Mobile Fax

• What can I do if I cannot send Fax?
• Where are my received Faxes?
• How to receive a Fax?
• Didn't receive Fax.
• What document formats are supported?
• How much does my Fax cost?
• How to Fax a paper document?
• The Fax in Dingtone

Send Money

• Mobile Recharge(Top-Up)
• Who will benefit from the send Money Service?
• Who will benefit from the send Money Service?
• How many countries I can send airtime to?
• What kind of mobile phone plans I can recharge?
• What if I enter a wrong phone number?
• How much money I can recharge?
• Is the recharge service secure?

Walkie Talkie

• How does Dingtone turn my phone into a Walkie-Talkie (Push to Talk, or PTT)?
• How is Dingtone different from PTT service from cellular carriers?
• Do I need to keep Dingtone open to receive talk?
• Does Dingtone support group Walkie Talkie?